Rand’s Journey with PCA Choice and Preparing for CFSS

Rand sought services with Accra in preparation for the state's transition to CFSS.

Rand’s journey with personal care services began unexpectedly right after high school, following a diving accident in which he broke his neck and suffered a permanent physical disability. However, with the help of Personal Care Assistance (PCA) services, Rand maintained a routine, a successful career and an independent life.

In 1980, when Minnesota introduced the PCA program, Rand was among the early adopters, billing the state directly for his caregivers’ services. PCA services have aided Rand with essential daily tasks like getting up in the morning, showering, and preparing meals.

With the State of Minnesota set to transition the PCA program to Community First Services & Supports (CFSS), Rand sought out a new partner and found Accra. He was drawn to Accra’s preparedness for CFSS and the resources offered, including a platform that connects caregivers and clients. He’s confident he will have a smooth transition to CFSS and reliable services as he navigates the next chapter in his life.

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